Returns Policy

At Custom Picture Mounts, every mount is carefully custom made to your exact specifications once an order is placed. Because these items are made specifically for you, we are unable to accept returns or offer refunds for change of mind or incorrect measurements.

Please double-check all your measurements and details before submitting your order to ensure accuracy. If you need assistance or guidance on sizing, our customer support team is happy to help before you finalize your purchase.

In the unlikely event that your mount arrives damaged or faulty, please refer to our Damages Policy for information on how to report the issue and receive a replacement.

We appreciate your understanding that due to the bespoke nature of our products, returns for reasons other than damage or fault cannot be accepted.